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FEATURE









          JACK: Twelve years ago, I
          was hired as a safety and tool
          expert at Cooper Electric, and I
          was the first person across all of
          Sonepar USA to take on this kind
          of role. The job is so dynamic. I
          really like delving into what our
          customers are working on and
          helping them apply solutions. I offer
          hands-on safety training, advise on products, provide product
          samples for them to try, and just keep the conversation going.
          GINA: Sonepar was the first electrical distributor to have a
          safety program in California. Over the last decade, we have
          grown our program from the ground up with fresh eyes. The
          key was asking a million questions. Cal-OSHA regulations keep
          us busy – continuously researching, learning, and applying that
          knowledge to help keep our customers’ employees safe.

          RAJ: Taking a moment to reflect, how did safety requirements
          impact the electrical industry during the pandemic?
          JACK: Initially, job sites were shut down immediately across
          the country, and demand for PPE spiked beyond what we
          could imagine.
                                                                 REBECA: I’d also like to mention our digital capabilities
          REBECA: As a safety group, we kept each other very     can help smaller contractors manage their safety and tool
          informed and creatively sourced the PPE our customers   equipment needs. We create custom lists for our customers, so
          desperately needed. It was crazy. We shared new regulations   they can just jump on our app or website to reorder what they
          and problem-solved in real-time at a pace we had never   need in a fast and efficient manner.
          experienced before.
                                                                 GINA: Yes, we have created lots of PPE category templates
          GINA: I’ll share that my work and personal life crossed paths   (gloves, hats, vests, eyewear, Arc Flash kits, lock out/tag out kits,
          this year, as I am immuno-compromised and wanted to do my   and fall protection). We can customize these templates for each
          best to understand everything that needed to be done to keep   customer to include the right product for the right application,
          myself and customers safe. Like everyone else, the company   saving them time and money while keeping them compliant.
          had to quickly formulate an entirely different go-to-market plan
          and inventory build. We created a COVID-19 “Get Back to Work”   JACK: And, they can even download an app on their smart
          brochure featuring all the new COVID-19-compliant products:   phone to scan barcodes to place orders digitally and place an
          We were updating and sending as quickly as regulations were   order online. The convenience factor is there, once we know
          changing and product was arriving to inventory.        the safety specs they need to meet on specific projects.

          RAJ: I think I’d like to close by reiterating the reasons   RAJ: Any last thoughts?
          contractors should have safety on their radar every day.
          The most important thing is to keep your employees safe   GINA: OSHA30. OSHA’s 30-hour training course prepares
          at the jobsite so they go home uninjured. From a business   supervisors and workers to avoid workplace safety and health
          perspective, avoiding fines and maintaining a healthy safety   risks and to identify, predict, and avoid hazards in the workplace.
          score will allow you to qualify for bids. The safety score will   Looping back to the beginning of our conversation – investing in
          also impact your insurance premiums. Your distributor can help   safety training and equipment can help everyone go home safe.
          support you in building and maintaining your safety program.




      50  Insights Magazine | May/June 2021 | www.ieci.org
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