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FEATURE








               Marketing



               Basics: Quick




               Tips for Building                                                summer position at the local Square D


                                                                                sales office. By the end of the summer, I
               Your Business                                                    had a job offer to stay. This industry has
                                                                                a way of sucking you in and not letting
                                                                                go – so I am still here and loving it.

                                                                                BRENDA: Our talk covered branding,
                                                                                marketing, targeting, and team
               BRENDA ANDOLINA, COMMUNICATIONS                                  alignment. Let’s start with branding.
                                                                                Why is branding something every
               DIRECTOR, SONEPAR USA                                            business should think about?

               ALLISON THRASH, MARKETING MANAGER,                               TASHA: Branding = ID. A business has an
               SOUTHWIRE COMPANY                                                ID even if they aren’t actively marketing
                                                                                it. The ID is a living thing. Every day,
               TASHA HICKS, MARKETING DIRECTOR,                                 that ID is being honed by how you run
               ONESOURCE DISTRIBUTORS                                           your business and what type of business
                                                                                you focus on. You wouldn’t go to a job
               TARA CANFIELD, MARKETING DIRECTOR –                              interview not being able to talk about
               CONTRACTOR SEGMENT, SCHNEIDER ELECTRIC                           who you are and what you’re able to do.
                                                                                Even the smallest business can create
                                                                                a clear and lasting impression with a
                                                                                customer or prospect. Think about what
                                                                                core service or specialty you offer and
                                                                                if your signage, the way you answer the
          BRENDA: Such a pleasure to have    TASHA: On the opposite side of that,   phone, how your trucks read – line up to
          met you three through the IEC Annual   I came from a career in tech to join   that notion of who you are as a company.
          Conventional panel. I’m excited to recap   OneSource Distributors. The tech   All those things are working for or against
          our live discussion. Let me start by asking   opportunities moved from Southern   you in cutting through the competition.
          you how you came to work in the industry.  California to Northern California, and I
                                             found myself redefining where I could   TARA: Customers like to see your services
          ALLISON: I am a third generation   take my skills. I found a very good   and solutions story line up with how
          associate at Southwire. My grandfather   home in electrical distribution.  you are presenting your company.
          worked in the copper refinery, my mother
          was employed as an administrative   TARA: It was somewhat accidental for me.   ALLISON: Word of mouth is the best
          assistant, and my father retired as chief   I was a Chemical Engineering major and   way to grow your business organically.
          engineer of Overhead Conductors after   through my intern experiences realized   You want to make it as easy as possible
          a 45-year career. I think at this point,   the actual work was not something I   to get recommended, so you want to
          you can say Southwire is in our blood.   was interested in doing. I took a summer   make your communications simple
          It’s a great employer in Carrollton, GA   off from my classwork to figure out   and consistent across every medium
          who treats their employees very well.   my next step and ended up taking a   your customer may find you.



      86  Insights Magazine | November/December 2021  | www.ieci.org
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